Terms and conditions


Terms & Conditions


Effective Date: 9-21-2026


Welcome to Lofno Solutions. By accessing our website, placing an order, subscribing to a membership, or using any of our products or services, you agree to these Terms & Conditions. We believe in being straightforward, so we've written these terms in plain language while protecting both our customers and our business.



Our Philosophy


Lofno Solutions exists to provide dependable, purpose-built gear for individuals who value preparedness, responsibility, and performance. We believe in maintaining a high standard in both our products and our customer service.


Prepared, Not Provoked. Disciplined, Not Reckless.



Eligibility


You must be at least 18 years old to purchase products from Lofno Solutions.


By placing an order, you affirm that:



  • You are legally permitted to purchase and possess the products ordered.

  • You are not prohibited by federal, state, or local law from purchasing firearm-related accessories.

  • You understand and accept responsibility for complying with all laws in your jurisdiction.



Domestic Shipping Only


Lofno Solutions ships within the United States only.


We do not offer international shipping.


Additionally, certain products may be restricted from shipment to states, counties, cities, or jurisdictions with restrictive laws concerning firearm-related accessories. We reserve the right to cancel, refuse, or limit any order that may violate applicable laws or regulations.


Customers are solely responsible for ensuring product legality in their location before placing an order.



Orders & Acceptance


Submission of an order does not guarantee acceptance.


Lofno Solutions reserves the right to:



  • Refuse service

  • Cancel orders

  • Limit quantities

  • Decline transactions

  • Require additional verification


for any reason, including suspected fraud, legal concerns, inventory errors, or unsafe conduct.



Pricing & Product Errors


While we strive for accuracy, mistakes happen.


If a product is accidentally listed at an incorrect price or contains inaccurate information, we reserve the right to:



  • Correct the error

  • Cancel affected orders

  • Issue a refund if payment has already been collected


We are not obligated to honor pricing mistakes, typographical errors, or incorrect product listings.



Lead Times & Production


Many of our products are made-to-order or custom-built.


Production times are estimates and may vary due to:



  • Material availability

  • Shop workload

  • Equipment maintenance

  • Weather events

  • Vendor delays

  • Carrier disruptions


We will make reasonable efforts to keep customers informed of significant delays.



Communication


We aim to respond to emails and customer inquiries promptly.


Normal customer service hours are:


Monday through Friday
9:00 AM - 5:00 PM Central Time


Response times may vary during holidays, high-volume periods, training events, trade shows, natural disasters, or unforeseen circumstances.


We appreciate professionalism and patience when communicating with our team.



Customer Conduct


We are committed to treating customers with respect and expect the same in return.


Lofno Solutions reserves the right to refuse service, cancel transactions, or terminate customer relationships involving:



  • Harassment

  • Threats

  • Abusive behavior

  • Fraudulent activity

  • Chargeback abuse

  • False claims

  • Attempts to obtain products through deception


Constructive criticism is welcome. Abuse is not.



Custom Orders


Custom work requires communication and approval.


Once design specifications have been approved and production has begun:



  • Additional revisions may incur fees.

  • Changes may extend production timelines.

  • Custom orders may not be eligible for cancellation or refund.


Lofno Solutions retains final discretion regarding accommodations for custom projects.



Product Compatibility


Customers are responsible for verifying compatibility of:



  • Firearms

  • Weapon lights

  • Optics

  • Attachments

  • Accessories


before placing an order.


Using unapproved configurations may affect retention, performance, or safety and may void warranty coverage.



Firearm Safety Disclaimer


Products sold by Lofno Solutions are accessories only.


Customers are solely responsible for:



  • Safe firearm handling

  • Safe storage

  • Function testing

  • Proper training

  • Compliance with applicable laws


Always verify proper fit, retention, and operation before carrying a firearm with any Lofno Solutions product.



Warranty


Lofno Solutions products are backed by a Limited Lifetime Warranty against defects in materials and workmanship under normal use.


The warranty does not cover:



  • User error

  • Abuse

  • Misuse

  • Neglect

  • Unauthorized modifications

  • Improper installation

  • Accidental damage

  • Cosmetic wear

  • Excessive wear from use


Warranty claims are reviewed on a case-by-case basis.



Returns & Refunds


Due to the custom nature of many products, refund and return requests are evaluated individually.


Refunds, exchanges, replacements, and store credits are granted solely at the discretion of Lofno Solutions.


Approved returns must be in the condition specified by Lofno Solutions.



Pathfinder Party Membership


Membership subscriptions automatically renew until canceled.


By subscribing, you authorize recurring billing through the selected payment processor.


Members may manage or cancel subscriptions through their account or payment provider.


Membership benefits, discounts, and promotional offerings may change over time as the program evolves.


Lofno Solutions reserves the right to modify or discontinue the membership program at any time.



Fuel the Pathfinder Contributions


Fuel the Pathfinder purchases are voluntary contributions made to support product development, testing, tooling, and shop improvements.


These contributions are not charitable donations and are generally non-refundable.


No physical product is guaranteed unless specifically stated in the product description.



Intellectual Property & Designs


All Lofno Solutions content, including:



  • Logos

  • Product designs

  • Images

  • Product descriptions

  • Website content

  • Graphics

  • Marketing materials


are protected intellectual property.


You may not:



  • Reproduce our designs

  • Copy product images

  • Manufacture derivative products

  • Resell our intellectual property

  • Use our branding without written permission


Unauthorized use may result in legal action.



Wholesale Accounts


Wholesale opportunities may be available to qualified dealers and retailers.


Approval, pricing, minimum order quantities, and terms are determined solely by Lofno Solutions.


We reserve the right to approve or deny wholesale applications at our discretion.



Force Majeure


Sometimes things happen beyond anyone's control.


Lofno Solutions is not responsible for delays or failures caused by:



  • Natural disasters

  • Hurricanes

  • Floods

  • Fires

  • Supplier shortages

  • Government actions

  • Carrier disruptions

  • Internet outages

  • Labor shortages

  • Acts of God


When possible, we will communicate delays and provide updates.



Limitation of Liability


To the maximum extent permitted by law, Lofno Solutions shall not be liable for:



  • Indirect damages

  • Consequential damages

  • Lost profits

  • Lost business opportunities

  • Property damage

  • Personal injury resulting from misuse of products


Our total liability shall never exceed the purchase price of the product involved.



Changes to These Terms


As our business grows, our policies may change.


Lofno Solutions reserves the right to update these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any updates.



Governing Law


These Terms & Conditions shall be governed by the laws of the State of Louisiana, without regard to conflict-of-law principles.


Any disputes shall be resolved in the appropriate courts located within Louisiana.



Contact Us


Questions about these Terms & Conditions may be directed to:


Lofno Solutions

Email: info@lofnosolutions.com

Website: www.lofnosolutions.com



Lofno Solutions


Low Profile, High Capability.


Maintain the Standard. Walk the Path. Stay Ready.