Shipping and delivery


Shipping Policy


Effective Date: 9-21-2026


At Lofno Solutions, we know that when you place an order, you're ready to put your gear to use. We work hard to process and ship orders as quickly as possible while maintaining the quality standards that define our products.



Order Processing


Most in-stock orders are processed within 2-5 business days.


Many of our holsters, magazine carriers, and custom products are made-to-order. Depending on product type, order volume, and customization requirements, production times may vary.


Estimated production times:



  • Standard Products: 2-5 business days

  • Custom Kydex Products: 5-20 business days

  • Apparel and Merchandise: 3-10 business days


Business days are Monday through Friday and do not include weekends or holidays.



Shipping Carriers


Orders are shipped through trusted carriers including:



  • USPS

  • UPS

  • FedEx


Carrier selection may vary based on package size, destination, and shipping method selected at checkout.


Tracking information will be provided once your order ships.



Shipping Locations


Lofno Solutions currently ships within the United States only.


We do not offer international shipping at this time.


Due to varying state and local laws regarding firearm-related accessories, some products may not be eligible for shipment to certain states, counties, cities, or municipalities.


We reserve the right to:



  • Refuse shipment to restricted locations

  • Cancel orders that violate local regulations

  • Request additional information prior to shipment


Customers are responsible for ensuring that products ordered are legal to possess in their jurisdiction.



Shipping Rates


Shipping costs are calculated at checkout based on:



  • Package weight

  • Package dimensions

  • Shipping destination

  • Selected shipping method


Promotional shipping offers and free shipping promotions may be offered periodically and are subject to change without notice.



Tracking Information


Once your order ships, you will receive a confirmation email containing tracking information.


Please allow carriers up to 24-48 hours to update tracking activity after a label has been created.



Delivery Timeframes


Shipping times begin after your order has been processed and shipped.


Typical delivery estimates:



  • Standard Shipping: 3-7 business days

  • Expedited Shipping: 1-3 business days (when available)


Delivery dates are estimates only and are not guaranteed.



Custom Orders & Made-to-Order Products


Many Lofno Solutions products are handcrafted and built specifically for your firearm and accessory configuration.


Because of this:



  • Additional production time may be required.

  • Production timelines may vary during sales, holidays, and high-volume periods.

  • Custom orders may not qualify for expedited processing.


If delays arise, we will do our best to communicate them promptly.



Lost, Delayed, or Damaged Packages


Once a package has been transferred to the shipping carrier, delivery is under the carrier's control.


If your package is:


Delayed


Weather, holidays, carrier issues, and other circumstances may result in delays outside our control.


Damaged


Please contact us within 5 business days of delivery and include photographs of the packaging and damaged item.


Lost


If tracking shows no movement or a package appears lost, contact us and we will assist in opening a carrier claim when applicable.



Incorrect Shipping Address


Customers are responsible for providing accurate shipping information.


If an incorrect address is provided:



  • Additional shipping fees may apply.

  • Delays may occur.

  • Returned packages may require reshipment fees.


Lofno Solutions is not responsible for orders shipped to the address provided by the customer during checkout.



Package Theft


If tracking indicates that a package has been delivered but cannot be located:



  1. Check with household members.

  2. Check with neighbors.

  3. Contact the delivering carrier.

  4. Contact local authorities if theft is suspected.


Lofno Solutions is not responsible for packages reported stolen after confirmed delivery.



Holidays & High-Volume Periods


During major holidays, product launches, promotional events, and periods of high order volume, processing and shipping times may be extended.


We recommend placing holiday orders early to allow adequate production and transit time.



Weather, Emergencies & Force Majeure


Lofno Solutions is not liable for shipping delays caused by circumstances beyond our reasonable control, including:



  • Severe weather

  • Hurricanes

  • Flooding

  • Wildfires

  • Supply chain disruptions

  • Labor shortages

  • Carrier delays

  • Natural disasters

  • Government actions


When possible, updates will be provided through email or our website.



Questions?


If you have questions regarding your order, please contact us before opening a chargeback or payment dispute. Most issues can be resolved quickly through direct communication.


Lofno Solutions

Low Profile, High Capability.


Prepared. Disciplined. Ready.