Returns & Refunds
Due to the custom nature of many of our products, all return and refund requests are evaluated on a case-by-case basis.
Refunds, exchanges, and replacements are granted solely at the discretion of Lofno Solutions. Approval of any return request does not guarantee a refund.
Custom-built, made-to-order, or specially configured products may not be eligible for return or refund unless a manufacturing defect is determined to exist.
Ordering the incorrect holster for your firearm or firearm light combo is not covered under the return or refund policy, if a refund is granted a 25% restockng fee will be applied. If it is a Lofno Solutions mistake a shipping label will be issued for the item for return or replacement at OUR expense.
If a return is approved, the product must be returned in its original condition unless otherwise authorized by Lofno Solutions.